Shopping & Wholesale Guide
Information for retail customers and wholesale buyers shopping with MILA, based in China.
Shipping & Delivery
Delivery charges are separate from product prices. The applicable cost can depend on the product type, quantity, delivery destination and, for bags, the confirmed size. Review the shipping information shown for your selection and confirm the final order total with MILA if you need help.
For footwear, the product page explains the base delivery charge, per-pair delivery charge and any small-order fee. Other product types may follow different rules. Do not apply a footwear fee table to a different product category.
Delivery options and supported destinations are shown during checkout. Contact us before payment if your destination is not available or if you need to confirm delivery arrangements. We can discuss the expected dispatch and delivery timing for your specific order.
Wholesale Orders
MILA welcomes bulk wholesale enquiries as well as individual retail purchases. For a wholesale enquiry, send the Product IDs or links, quantities, sizes or other product options, and your delivery destination.
Our team can discuss availability, the order quotation and delivery arrangements with you. Confirm the products, quantities, shipping cost, final total and payment details before arranging payment.
Contact MILA on WhatsApp to discuss your wholesale order.
Frequently Asked Questions
Can I place a retail order?
Yes. Retail purchases and bulk wholesale orders are both welcome. Choose the available product options and quantity on the product page.
How do I find or identify a product?
Browse by brand and category, or use search and the price filter. Product IDs are shown on product cards and product pages; include the ID or product link when asking a question.
Which currency are prices shown in?
Product prices are displayed in euros. Review delivery charges separately when checking your order total.
How can I check my order?
Sign in to My Account to view your orders. You can also contact MILA on WhatsApp with your order number if you need assistance.
Contact MILA on WhatsApp. For product enquiries, include the Product ID, required size or option, quantity and delivery destination.
